Privacy Policy, Terms of Use:

This privacy policy describes how nameAstay works under Mellon Company Pvt. Co., Ltd. (“nameAstay”, “we”, “us”, or “our”) allows you to access and operate our websites (mobile and desktop) and mobile apps (collectively “sites”). From time to time, we collect, use, and share information about you.”), And other methods linked to the website (such as contacting the customer service team via chat or email). Below is a list of our privacy policies. Our full privacy policy is available below, or you can learn more about the items in the summary table by clicking on them.

 Our agreement includes a mandatory arbitration clause, which means that you agree to submit any dispute pertaining to this site, our services, or these terms to binding arbitration rather than going to court. You can only opt out of this mandatory arbitration agreement using the means provided below. These agreements also contain a waiver of the right to a jury trial.  Other terms and policies, such as our Privacy Policy, which explains how we gather and handle personal data, and our Payments Terms, which regulate any payment services given to Members by the nameAstay payment firms, augment these Terms (collectively “nameAstay”).

Obtaining data:

We collect information about you when you use the Site, such as your name, address, phone number, credit card information, email address, accommodation name, location, and/or length of stay, as well as your nameAstay account password for hotel bookings, when you use the Site. In addition to airline bookings, we may collect passenger information such as name, date of birth, nationality, and passport information such as passport number, country of issuance, and expiration date. Deployment of the audio and media files (graphic designs, photos and videos) uploaded on the website by the properties will be utilized on other social media handles of nameAstay for the purpose of content creation and promotion.

Becoming a host:

As a Host, you have the option of using the Platform to share your Accommodation, Experience, or other Host Service with our thriving community of Guests while also earning money. Creating a list is easy and gives you  complete control over how you host it. You can determine the price, stock status, and rules for each.

You are responsible for providing Hosted Services at the terms and prices listed when you accept your booking request or receive a booking confirmation through the platform. With the exception of nameAstay Payments, which acts as a  collection agent, as defined in  Payment Terms, the  relationship with nameAstay is not with nameAstay’s employees, agents, joint ventures, or partners, but with independent individuals or groups. It’s a relationship. nameAstay agrees that you have no authority  or control over the Host Services and you  have full choice over whether or not to provide the Host Services, when to provide them, and the fees and conditions to be charged.

Cancellations and Refunds:

If you cancel your reservation as a guest, the amount refunded will be subject to the cancellation policy applicable to that reservation. However, If you need to cancel your reservation due to unforeseen circumstances, the host will be responsible for providing you with details on their partial or full refund considerations. If the host cancels or has a travel problem, you may be eligible for a rebooking of assistance under the guest’s refund policy (as described in the host’s refund policy). Different rules apply to different types of entries.

Privacy and cookie settings:

First of all, your privacy is very important to us. That’s what all those notifications might say, but we really mean that. By using the services of nameAstay, you trust and appreciate us. This means that we strive to protect and protect the personal data you provide. We act in the best interests of our customers and are open and honest about the handling of your personal information.

 This page describes  how to use and manage your personal data in an easy and accessible way. We will also explain how to contact us and what rights we have regarding your personal data.

If you have used nameAstay, you know that we offer online travel services not only through our website, but also through other online channels such as partner websites and social media. I would like to emphasize that the information we are about to read applies to all of these platforms, not just one or two.

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